In light of the government guidelines for guests dining in restaurants we are continuing with protocols to ensure the safety of all within The Boat House. We would ask that you read through the information below and keep us informed accordingly.
Illness before visit
We ask that should any of your party feel unwell in the lead up to your reservation or classify as Clinically Extremely Vulnerable or Clinically Vulnerable that the reservation be postponed to a later date.
Symptoms of Covid-19 are a high temperature, a continuous cough and a loss of either taste or smell.
We are taking staff temperatures on arrival to work and kindly expect our guests to submit to a forehead temperature check.
We would ask that guests are aware of their position with reagrds to other guests and staff as they move about the building, especially on the stairs or when heading to use the toilet facilities. Please follow the staff guidelines.
Sanitising stations are located on both floors of the building and we are using soft furnishing sprays that nullifies 99.9% of cold and flu viruses.
We would also encourage you to follow the handwashing protocols and 20 second timing when washing your hands.
We have altered our table layout to ensure social distancing and are operating a blank table setup for your arrival. Our team will as much as possible keep a minimum of 1 metre distance.
Single use menus will be presented to your party. Laminated drinks lists will be sanitised following perusal.
High Touch Surfaces
We will be regularly sanitising ‘high touch’ items like door handles, banisters and the credit card machine whilst ensuring that our service level will not be compromised. Please bear with us as we complete these tasks.
We ask that our guests pay special attention to items brought in to the building like coats, umbrellas and mobile telephones.
We are working closely with our suppliers to ensure they are following best practice compliance. Deliveries are sanitised before entering the building.
After Your Visit
We would additionally ask that guests inform us immediately if they develop any Covid-19 symptoms in the 14 days following the reservation.